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12 September, 1996

Micron Electronics, Inc.
1002 Front Street
Nampa, Idaho
83651

Dear Sir or Madam:

I recently purchased a Micron Millenia Pro 200 system. You don't need to be reminded that this machine is currently the top-of-the line Pentium Pro machine from your company. I'm thrilled to pieces with the machine. It runs very fast—like screamin' blue cheetah wheelies.

I was browsing the documentation, though, and saw something which makes me very worried. On page ii of the Owner's Manual, there are several warnings about the installation of the use of the machine. In particular, I'm worried about item number 5, which says:

5. Never push objects of any kind into the product through the cabinet openings, as they may touch dangerous ovltage points or short out parts that could results [sic] in fire or electric chock [sic]. Never spill liquid of any kind on the product.

I'm not that worried about spilling liquid onto the machine. I mount all of my computers from a special rack on the ceiling to avoid this problem altogether. It significantly affected the earthquake rider on my renter's insurance policy, but I think that a spilled Mountain Dew is far more likely an event than an earthquake.

What troubles me is the suggestion that I might be shocked or short out parts of the machine by poking things into the cabinet. Since the machine is equipped with a 3.5 inch floppy disk drive as well as a CD-ROM drive, I've already poked several things into the machine through openings in the cabinet.

So far, I've poked about four dozen setup diskettes into the opening in the cabinet for the floppy drive, and I've put several CD-ROMs into the opening for the CD-ROM drive.

Goodness, me! To imagine that I could have been electrocuted while performing these seemingly innocent operations is very troubling. I'm wondering why the salesman let me buy a machine that has a floppy drive and a CD-ROM drive when it turns out that it isn't safe to use them.

I bought some Playtex Living Gloves to wear while I'm inserting and removing floppies and CD-ROM discs from the machine. Hopefully, this will insulate me from any dangerous voltages. Do you think this is adequate protection? Will your company begin selling upgrades to this machine that won't risk shocking users as they push floppies or CD-ROM caddies into the openings in the cabinet? Such an upgrade would thrill me because the gloves are not very comfortable.

Thank you for your prompt reply.

Sincerely,

Mike Blaszczak
6260 139th Avenue NE
Apartment #79
Redmond, Washington
    98052